Security Operations

SECURITY OPERATIONS 
with ServiceNow


Respond Swiftly, Respond Accurately, and Develop Intelligence

Security Incident Response

A ServiceNow Security Operations system implemented by SHAW Data Security allows your security operations center to respond more quickly to threats and vulnerabilities, while allowing management to track security posture with accurate dashboards, reporting, and an auditable trail. Many companies are struggling with helpdesk systems or manual processes for incident response, and wish to improve the efficiency and effectiveness of the security response team with a proactive and orchestrated system to eliminate manual tasks.

With the ServiceNow Security Operations application, customers benefit from better integration with the most popular security tools to provide a consolidated view of all incidents, threats, and vulnerabilities.
  • Streamlines security incident response with incident handler playbooks and orchestrated workflows
  • Automates frequent manual tasks for increase productivity
  • Integrates with other ServiceNow capabilities and modules such as GRC, ITSM and CMDB

Threat Intelligence

  • Integrates with other security tools like Splunk, Okta, and Symantec to find indicators of compromise (IoC) and address security events when they happen
  • Enriches security incidents with threat intelligence data
  • Analyzes threats to your organization posed by targeted campaigns or state actors

Vulnerability Response

  • Integrates with vulnerability scanning tools like Nessus from Tenable.io, Rapid7 or Qualys to take action and protect from threats
  • Connects security and IT for coordinated response across teams to resolve vulnerabilities
  • Displays your current vulnerability status in the context of assets and risk

The SHAW Data Security Advantage

Implement Security Incident Response, Vulnerability Response, and Threat Intelligence using ServiceNow Security Operations software. SHAW's expertise will establish a more structured security operations process using ServiceNow.  We also migrate existing systems such as IBM Resilient to ServiceNow Security Operations.
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