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SHAW Self-Assessments

Assessments provide a fast, structured way to understand your ServiceNow maturity, risk posture and readiness for expansion. Each assessment is gated scored and reviewed by a senior SHAW consultant. Results include a maturity classification (Foundational, Operational or Strategic), key findings and a recommended next step aligned to our adoption motions. You will be asked to provide your name and email so we can discuss your results. We review every submission personally - no automated spam.

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ITSM Self-Assessment


This 10-question assessment evaluates your service catalog maturity, request and incident operations and governance practices. It determines whether your ITSM foundation is functional, operational or strategic. The results help you decide if you need to Activate (build a foundation), Realize (recover value) or Scale (expand responsibility). Take the ITSM Self-Assessment now to see where your environment stands.



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IRM & AI Governance Readiness Assessment


As organizations adopt AI, effective governance is critical. This assessment evaluates your risk management posture, policy management practices, compliance readiness and AI governance maturity. It aligns with the NIST AI Risk Management Framework (AI RMF) and covers topics such as AI system intake, assessment templates, risk registers, issue management and regulatory change management. Take the IRM/AI Assessment now to understand your readiness to govern AI responsibly.

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SecOps Maturity Assessment


Security Operations is not just about tools; it's about integration, prioritization and speed. This assessment measures your vulnerability management maturity, incident response capabilities and security integration with IT. It identifies gaps in visibility, automation and response playbooks. Take the SecOps Assessment now to see how prepared your organization is to detect, prioritize and remediate threats.



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Platform Maturity Assessment


This assessment provides a view of platform health, architecture quality and readiness for expansion. It covers data quality, integration patterns, customizations, governance, licensing and adoption. The results guide discussions with SHAW advisors, helping you develop a roadmap that balances stabilization, value recovery and future investment. Take the assessment to see where your environment stands.


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TPRM Self-Assessment


Third-party risk can introduce compliance, operational and reputational issues. This assessment gauges your vendor onboarding practices, collaboration processes, risk scoring methodology and concentration risk awareness. It highlights where your third-party program may need structure or automation. Take the TPRM Self-Assessment now to evaluate your supplier risk management.


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