Security and Compliance

SHAW Data Security is committed to protecting the confidentiality, integrity, and availability of client information. Security and compliance are foundational to how we design, implement, and support ServiceNow environments. We approach every engagement with the understanding that our clients rely on us to handle sensitive information responsibly and to build platforms that support strong governance.

Security is integrated into every phase of our delivery approach. From discovery and architecture through configuration and ongoing support, SHAW applies secure design principles, least-privilege access, and disciplined configuration practices. We emphasize clean architecture, controlled customization, and thoughtful integration design to reduce risk and improve platform stability.

SHAW takes reasonable administrative, technical, and organizational measures to safeguard client data. Access to systems and information is limited to authorized personnel with a legitimate business need. We follow responsible data handling practices and work with clients to align security controls with organizational policies and regulatory requirements.

Our implementations are designed to support audit readiness and transparency. We build workflows that maintain clear records, enforce approvals, and provide traceability across processes. Logging, role-based access controls, and reporting are used to support governance and oversight.

SHAW supports organizations operating in regulated environments and understands the importance of compliance with applicable laws, standards, and frameworks. While SHAW does not provide legal or regulatory certification services, we design ServiceNow solutions that help clients align with internal policies and external regulatory expectations.

When integrations or third-party tools are involved, SHAW evaluates security implications and works with clients to design appropriate safeguards. We encourage responsible vendor management and risk-aware integration strategies that align with organizational security standards.

Security and compliance are not one-time activities. SHAW remains engaged with clients beyond implementation to support platform health, ongoing improvements, and evolving requirements. Through advisory services, health checks, and virtual administration, we help organizations maintain strong security posture over time.

Trust is central to SHAW’s relationship with clients. We are committed to transparency, accountability, and responsible delivery. Our Security and Compliance Statement reflects our dedication to building and supporting ServiceNow platforms that organizations can rely on with confidence.