Premier ServiceNow Partner Specializing in SecOps and Compliance Automation
Modernize, Automate, Optimize
ServiceNow, Implemented with Precision
SHAW Data Security is a boutique ServiceNow consulting and implementation firm built for organizations that demand clarity, stability, and measurable results. We design and deliver secure, scalable ServiceNow environments that simplify operations, strengthen governance, and enable confident decision making across the enterprise.
From IT Service Management and IT Operations to Integrated Risk Management, Security Operations, Strategic Portfolio Management, Vendor and Contract Management, Customer Service Management, and AI-driven automation, SHAW helps organizations turn ServiceNow into a unified operating platform rather than a collection of disconnected tools.
Our work is guided by senior architects, disciplined methodology, and a commitment to long-term platform health. We do not overengineer. We do not disappear after go-live. We build environments that work cleanly today and scale responsibly tomorrow.
SHAW honors the "Shot Heard 'Round the World"—a single decisive moment that changed history 250 years ago. We believe transformative change doesn't require a thousand incremental steps. It requires one well-executed decision: choosing a partner who refuses to compromise on architecture, governance, and craftsmanship.
We built SHAW for organizations tired of the traditional consulting playbook—where junior resources execute while senior partners disappear after the sale. Our clients get hands-on engagement, direct communication, and unwavering accountability from discovery through deployment and beyond. The experts who architect your solution are the same ones who implement it, support it, and evolve it alongside your business.
The difference is tangible: a ServiceNow platform that's easier to use, simpler to maintain, and built to scale without technical debt. Because when the foundation is right, everything else follows.
SHAW delivers end-to-end ServiceNow services focused on outcomes, not just configuration.
We implement and optimize ITSM to modernize service delivery and improve operational consistency. We design ITOM and CMDB foundations that provide reliable visibility and impact awareness. We build IRM programs that replace spreadsheets with structured, auditable workflows. We implement SecOps solutions that connect security and IT for faster response and remediation. We deliver SPM solutions that align strategy, funding, and execution. We modernize vendor, contract, and third-party risk programs with automation and clarity. We enable AI and intelligent automation to reduce friction and improve responsiveness across the platform.
In addition to implementations, SHAW provides health checks, maturity assessments, advisory services, QuickStart packages, and ongoing virtual administration to ensure long-term success.
Our approach begins with understanding what matters most to your organization. We take time to learn how work actually happens, where risk lives, and where inefficiencies create drag. From there, we design solutions that align ServiceNow capabilities with real operational needs.
We emphasize clean architecture, strong data models, disciplined governance, and upgrade-safe configurations. Integrations are purposeful. Customization is controlled. Automation is implemented only where it delivers real value.
Throughout the engagement, communication is direct and transparent. Clients always know where the project stands, what decisions are being made, and why. After go-live, we remain engaged to support adoption, refinement, and growth.
We're a Partner, Not a Vendor
Organizations choose SHAW because we become an extension of their team. We anticipate issues before they escalate, communicate transparently about tradeoffs, and own the outcomes we deliver.
Our virtual administration service delivers ongoing expert support without expanding your headcount. Our advisory services empower leadership to chart roadmaps with confidence. Our assessments identify risk, technical debt, and improvement opportunities before they impact your business.
When SHAW builds something, it's built to last.
Built for Scale and Longevity
ServiceNow is most powerful when implemented with intention. SHAW helps organizations build platforms that support future modules, automation initiatives, regulatory change, and organizational growth without rework.
Our clients gain a single source of truth that connects people, processes, data, and technology. Teams work more efficiently. Leaders gain visibility. Risk is reduced. Decisions are made with confidence.
Start the Conversation
If you are looking to modernize operations, stabilize an existing ServiceNow environment, expand your platform, or gain clarity through assessment and advisory services, SHAW is ready to help.
Schedule a consultation to discuss your goals and see how a disciplined, boutique ServiceNow partner can deliver clarity, control, and lasting value.